A Davenport, Iowa resident who had trouble opening their garage contacted Titan Garage Doors Quad Cities for help. Their Genie Blue Max opener's wall button stopped working one morning and needed fixing. After thoroughly inspecting the whole system, we found the switch had malfunctioned due to age and deterioration. We replaced the outdated wiring but kept the wall button intact. We completed the garage door opener repair that very afternoon. The client said they would work with us again for their garage door opener upgrade.

Are you frustrated because your garage door opener wall button is not working? For an average homeowner, it can prove hard to figure out what is behind the issue. Luckily, there are some ways to troubleshoot a faulty wall button. The following steps can help you identify and fix the issue's source next time your garage door opener is not working.

Troubleshooting a Wall Button for a Garage Door Opener

Check the Garage Door Opener

First, identify whether or not the issue lies with your wall switch or the opener itself. Next, see if you can use your remote to open or close the garage door. The garage door opener is most likely the problem if the door will not open or close when you use the remote. In this case, you may need to troubleshoot the garage door opener or call a professional repairman.

Check the Door Opener Wall Button

Remove the switch and connect the two wires to test whether your garage door opener switch is bad. The wires will carry a low voltage, so testing them is not dangerous. However, it must be replaced if the door does not respond to the wall button. Be sure to get a replacement that is compatible with the specific model of your garage door opener.

Check the Wires

Damaged wiring is a common cause of garage door opener malfunction. To test the wiring, take a small wire and connect the two wires at the terminal. Then try pressing the garage door opener button. If the door fails to open or close, you will need to replace the wire between the opener and wall button with either 18 or 22-gauge wire.

Check the Safety Sensors

Have you ever gone to open your garage door only to find that it will not open all the way? Or does it start to close but then go back up? These are signs of something obstructing the door or an issue with the safety sensors.

Make sure there is nothing in front of the sensor lights or in the door's path preventing it from closing properly. Once you have ruled out any obstacles, check whether the safety sensors are aligned and functioning properly.

Each sensor is lit when there are no obstacles in front of it. Check whether direct sunlight is hitting the sensors, which can sometimes interfere with the sensor's functionality. In addition, make sure that there are no hazards or other objects between the sensors that could cause the light to go out.

Final Thoughts

There are a few issues that can come up with garage door openers, but most of them are minor and easy to fix. Homeowners can follow some simple steps to fix common problems. However, as your door system ages, you may need professional help from a trained technician.

Titan Garage Doors Quad Cities is the best place to call for all your garage door needs. Our highly skilled and qualified door professionals are dedicated to providing quick and efficient service. Call us today for free estimates on garage door installation, repair, and maintenance.


Titan Garage Doors Quad Cities
(309) 808-7181
Open Daily 7AM – 7PM
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